A badminton hall runs 4 to 12 courts from morning to late night, so staff manage hundreds of hourly slots a day.

When bookings still come through LINE chat and a paper book, every "is a court free?" question means opening the schedule again.

Weekday evenings and weekends are peak, which is exactly when replies slow down and double bookings happen.

Double bookings: LINE, phone, and walk-in bookings are written down separately and collide on the same court and hour.

No-shows: verbal bookings without a deposit leave a court empty after other players were turned away.

Slow replies: the front desk sells shuttlecocks, takes payments, and answers chat at the same time.

Regular groups need the same court every week and are easy to lose in a paper schedule.

Each court becomes a resource with opening hours and hourly or half-hourly slots.

Players open the venue LINE OA, pick a date and hour, and immediately see which courts are free or full.

A PromptPay deposit can be required at booking time; the court is locked once payment succeeds.

Confirmation and reminder messages go out automatically, while staff see the whole day on one dashboard.

Open LINE OA > Book court > choose date and hour > choose court > pay deposit > receive confirmation with court number and time.

Staff create recurring bookings for regular groups from the back office so the court never shows as free to others.

Check-in and completion update the schedule in real time.

Far fewer availability questions in chat, no more double-booked courts, and lower no-show rates with deposits.

Reports show which courts and hours are busiest, which helps set peak pricing.